Best Outsourcing Quality Assurance Service Tips for Boost your Business

Best Outsourcing Quality Assurance Service Tips for Boosting your Business

Author image By Himanshu Patel  |  Thursday, September 15, 2022 09:24 AM  |  6 min read  |   1133

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Whether a company is large or small, Quality Assurance services are an essential component of its business operations. At every stage of this dynamic process, from analysis to design to coding to manual quality assurance testing, qualified QA testers are needed.

Most companies have an engineer that manages the whole software testing department, including the Quality Assurance division. QA testing takes a specialized workforce with the right testing methodology to hire software QA testers. A fair strategy to guarantee that the quality is maintained is to treat software testing outsourcing and software development as two different processes.

Software testing outsourcing strategies are currently being used by organizations as a strategy to address this growing demand and satisfy both customer and employee expectations. Others, however, are having trouble selecting whether or not to outsource quality assurance services. These firms must decide whether to build an internal testing infrastructure or outsource testing tasks.

QA and Outsourced Quality Assurance Testing Services

Quality assurance testing is nothing more than the declaration of the quality process, which entails the pursuit of customers’ requirements about the company product. It also involves the validation of the product’s usability, compatibility, scalability, and reliability.

Quality Assurance testing services provided by a third-party provider are known as outsourced QA services. A team of experts offers the service.

These QA specialists may collaborate with your staff on-site, or they may work independently and maintain constant contact with you via communication tools. You can employ them either permanently to supplement your internal resources or temporarily to meet a specific requirement.

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Which are the Types of Software Testing Methods?

There are two types of Quality Assurance Testing methods:

1. Functional Testing

A sort of testing called functional testing ensures that every feature of a software application works in accordance with the requirements. Black box testing makes up the majority of this testing, which is unconcerned with the application’s source code.

The examples of functional testing will include:

  1. Unit Testing
  2. Interoperability
  3. Localization
  4. Smoke testing
  5. Regression testing
  6. Globalization
  7. User acceptance
  8. Integration testing

2. Non-Functional Testing

Non-functional testing is a sort of testing used to evaluate a software application’s non-functional characteristics, such as its performance, usability, dependability, etc. It is specifically intended to verify a system’s readiness according to nonfunctional criteria, which functional testing never addresses.

The examples of Non-functional Testing will include:

  1. Performance testing
  2. Disaster recovery testing
  3. Portability testing
  4. Stress testing
  5. Compliance testing
  6. Scalability
  7. Volume testing
  8. Load testing
  9. Usability testing

Why Should You Hire a Quality Assurance Tester?

Why Should You Hire a Quality Assurance Tester?

Some benefits of hiring QA tester company will include:

1. Production and reliability

Organizations must assign development and testing tasks to separate teams to evaluate software objectively. The absence of objectivity will result from having a single team handle both development and testing. Additionally, by doing this, businesses run the danger of not being able to detect product flaws. Testing will be impartial thanks to the use of two separate teams for the two tasks.

2. Faster test outcomes

QA process outsourcing reduces turnaround times for fault discovery, making the process more efficient and quicker. The most effective and successful model among those used by testing businesses is called “Follow the Sun.” In this strategy, if the customer is in a different time zone, the appropriate Outsource QA team ensures that the time zone difference does not impair the procedure, and the testing findings are therefore communicated the next day.

3. Enhancing Consumer Faith in the Brand

A QA tester develops thorough test cases and runs the product through both positive and negative scenarios. These test cases can be utilized to increase prospects’ trust in the technical specialists’ expertise as well as the caliber of the output.

4. Early risk identification

Often, businesses disregard quality assurance because they believe it plays a minor role in software development. Outsourcing QA is essential to producing top-notch software. As a result, companies should entrust testing to an Outsource QA team from the very beginning. Companies will be in a safer place if they work with an external QA team because they can find problems or errors early on. Since the cost of faults rises as a project progresses, outsourcing quality assurance (QA) from the beginning of a project will save businesses from incurring additional costs as a result of the late discovery of problems.

5. Implementing Current Trends in Outsource QA

Companies that specialize in outsourcing quality assurance are developing quickly and keeping up with the most recent trends. Organizations can find the best techniques and technologies for testing their application by collaborating with an experienced outsourced QA team.

6. Specialized Knowledge of Bug Detection

A QA tester’s primary responsibility is finding bugs. With enough practical experience, s/he will master effective bug detection techniques. Even the most skilled developer might not have an exclusive QA tester’s keen eye.

7. Webmasters are not Necessarily Proficient in Technology.

Although they could be specialists in their subjects, webmasters are not always technology experts. The QA tester should be the only one responsible for making sure all the small details that contribute to each feature’s seamless operation are present.
At Concetto Labs, QA testers put a strong priority on assuring quality in all areas of development, including functionality, design, SEO, user-friendliness, responsiveness, etc.

8. QA testing Covers More than Bugs.

In reality, testing entails improving the user experience based on a variety of variables, including design, responsiveness, and user-friendliness, in addition to finding faults.

The product being developed is contrasted with existing, comparable items on the market and customer experiences with those products by Concetto Labs QA testers.

By using this information to develop products, existing industry quality requirements and trends are upheld.

Which are the Factors to Consider before hiring a QA Outsourcing Company?

Here are three situations where hiring professionals to handle the testing is a smart move.

1. Skill Gaps in One-Time Project & Internal QA Team:

The internal QA team might use some training, but that would cost time and money. But with access to the most recent technology stack, experts who are outsourced already know how to do the task.

As a result, you can avoid spending the time and money you would have otherwise allocated to educating your internal staff.

2. Need More Experts & Short-Term Project

In such circumstances, you might consider bringing on more experts to complete the testing. But since you would have to conduct interviews and make hiring decisions, it would become a major nuisance for you.

As a result, outsourcing quality assurance services is preferable.

3. Long-Term Project and Cost-Cutting Need

One of the main benefits of outsourcing testing is cost-effectiveness. When opposed to working with a third-party vendor, it is always more expensive to train and manage an internal workforce with particular skill sets.

Therefore, outsourcing the testing portion of long-term projects that demand significant testing can help you save money that you would have otherwise invested in specialized test instruments and subsequent improvements.

Save the time you would have spent finding the ones that will work best for your product.

Which are the QA Tips that Result in Effective Project Completion?

There are a few easy suggestions you should keep in mind to make the most of your software testing outsourcing experience.

  • The testing crew should be included as early as feasible, which means that they should be present during the development stage.
  • Early bug detection and repair result in much lower costs than late bug discovery.
  • To prevent misunderstanding and delays, establish testing objectives and develop a testing plan before beginning your project.
  • Give testers all the details they require, including the required requirements, by being clear. A service level agreement that addresses the amount of work, deadlines, downtime, availability, etc. can be created.
  • Create a point of contact on both sides so that you can communicate efficiently, stay informed, and participate in decision-making more effectively.
  • If you are granting access to your internal system that contains sensitive information, use a contract.
  • An NDA is a prime illustration of this, and you are secure if something goes wrong.


Here at Concetto Labs, we think that quality assurance (QA) outsourcing quality is an essential step in the software development lifecycle and merits a professional approach. The most recent trends and approaches in the field of software testing are well-known to our highly qualified QA and software testing engineers.

Enterprises are having trouble fostering efficient communication among their teams since distributed agile teams operate in several time zones. To meet this need, Concetto Labs offers its clients Real-time outsourcing, enabling us to offer 24/7 client support. Our knowledge and expertise, together with adaptable engagement methods, offer our customers cost-effective choices that guarantee successful business outcomes.

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Author image

Himanshu Patel

I'm working at Concettolabs as a Sr QA and have five years of manual testing experience. I've experience in Automation Testing with the selenium tool for web automation and the Appium tool for android application automation. Experience working in Agile Methodology for domains like Live streaming, Hospitality management, social networking, Meditation application, Transportation(like Uber), E-commerce, Real estate, and others. I've also experience in web applications, mobile applications(Native and Flutter apps), and Desktop applications. Hands-On experience handling different management tools like Mantis, Trello, and Jira.

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