Custom chatbot design and development

Now you can take your customer experience to a whole new level with our custom-designed and developed chatbots. We enable you to save costs on customer service and resources immensely, at the same time, enhancing the overall process with great innovation and creativity.

Chatbot Architecture

Our team of Microsoft programmers has already developed thousands of chatbots for different domains as well as for internal and external use. So we know which variation of the framework, plugins, APIs, and technology will work best for your chatbot, delivering industry-specific solutions to businesses across the globe.

Processing channel

Our team of highly qualified developers helps you curtail negatives and positives with processing channels to handle the standard errors. These errors may include lemmatization, parsing, POS- checking, and a lot more. We reduce the chances of issues in the final product with the processing channel at the initial stage.

Deployment and Integrations

Once the processing is accomplished, the final product is all set for deployment. Our developers have the ability to deploy chatbots either on cloud or on-premises and microservices as per your requirement to trim the downtime efficiently. We can also integrate these chatbots on third-party platforms.

AI and Natural Processing

Our Microsoft chatbots are powered by AI and NLP technology, which are highly intelligent. We add a bunch of text and languages to the bots so that it can interact with customers and resolve their queries proficiently, enabling you to save time on customer support.

Boosts Performance

Our innovative chatbots are smart and intelligent, that satisfies your customer needs by providing a personalized experience. It stimulates the overall performance of your business efficiently as the more number of satisfied clients, the more enhanced reputation in the market. We enable you to stand out of the mob in this agile market.

Our Values That Help Your Business Thrive Ahead!

Result-driven approach

Our result-driven approach enables us to deliver scalable and efficient Bots App Development solutions to businesses worldwide. We deploy projects within the agreed timeframe successfully.

Out-of-the-box solution

We at Concetto Labs are recognized for thinking out-of-the-box and delivering innovative solutions to enterprises. We help our clients to stand out of the competition efficiently.

Highly decisive

Business runs smoothly only if it boasts the ability to make a quick decision, and we at Concetto Labs are excellent problem solvers to assist you proficiently.

FAQS FOR MICROSOFT BOT DEVELOPMENT

What is a Chatbot?

A chatbot is a technology that understands human queries and answers them accordingly. It works on a natural language processing framework that enables it to mimic humans. It can directly interact with your customers without any involvement of personnel.

Do the Bots communicate in the English language only?

No. There are chatbots those work in a multilingual scenario. It supports human translation, machine translation, and a hybrid model as well, which means chatbots use the human translated content on priority.

Do chatbots deploy with default knowledge base?

You can add the knowledge to the chatbot as per your business domain without any hassle. More so, if you’re service provider is highly innovative, they can enable you with the ability to enhance the knowledge base of your chatbots on your own.

Is there any limit to several users that can use Bots?

There’s no restriction to the number of users that can chat with your Bots. You get the full administration control to define supported AD domains, authorization, and users.

How much time is required for bot development?

If you hire a dedicated team of Microsoft programmers and developers, they can set up the bot quickly after the project acquisition, maybe within a few weeks.

On which platforms bots can be utilized?

You can add bots to your company website, Facebook, Slack, LiveChat, and many other platforms wherever you want to get in touch with your customers.

Why Our Client Love Us?

We deeply understand your intent & work accordingly. Because we measure success on basis of our clients feedback. We work with a motto of “Client satisfaction is our prime concern!”

Get In Touch

Francesco Defazio Italy

Customer for over 4 yearsMr. Sieva SavkoNorway

Concetto Labs have provided us with a tremendous amount of help. Their competence in various IT fields led to a positive outcome while facing different challenges. A lot of value was given by their helpful professional staff. To describe this company in three words: effectiveness, collaboration, trust. I would also like to personally thank Mr. Tejas Patel for his positive, friendly, and highly competent approach. The all-around support provided by him made every task at hand a no-brainer.

Sonat Yalcinkaya Indonesia

Customer for over 4 yearsMiss. Caroline JackSouth Africa

It has been an absolute pleasure working with the Concetto Labs team! We have worked together on a few projects now, all of which have been successful. You can rely on good communication and response times from these guys. And they go above and beyond to ensure that the result is achieved. Because of their great service, they have become an integral part of our business and we will continue to use them going forward.

Andres Panama

Customer for over 3 yearsMr. Richard BartlettUnited States

Concetto Labs is a group of incredibly talented individuals. They are very responsive and communicate with you each and every step of the process. I worked with Manish Patel throughout the entire process and must say that I have never conducted business with a more honest and professional individual. Together with his team, Manish created www.travcentiverewards.com exactly how we envisioned it to be. Thanks for all of your hard work.

Customer for over 2 yearsMr. Conrad AbrahamUnited States

Concetto Labs team is my go-to for any simple or complex development projects. They have risen to the challenge. Great project management, communication, and super quick turnaround. I’ve done multiple projects with them and don’t plan on changing that.

Customer for over 4 yearsMr. Edward ChinCanada

Concetto Labs was able to bring my complex idea to life. Throughout the project, Concetto Labs maintained constant communications and was always professional - considering I had no experience in what I wanted to create their welcoming attitude, patience, and knowledge in the field created the perfect environment to work in. I was so impressed with their work that I've kept them on board as my go-to experts. Thanks for the worthwhile experience and the breathtaking product.